Privacy Policy

This Privacy Policy explains how RentKro (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website www.rentkro.in or use our mobile and web applications. By accessing or using our platform, you agree to this Privacy Policy.

1. Information We Collect

• Personal Information: Name, email address, phone number, address, and identity documents provided during registration, property listing, or enquiry submission.
• Payment Details: Limited payment data such as transaction ID, payment status, and mode of payment. All sensitive card details are processed securely by our payment gateway partners (e.g., Razorpay) and not stored on our servers.
• Usage Data: Information about your interactions with our platform, device information, IP address, browser type, and session duration.
• Cookies & Tracking: We use cookies and similar technologies for analytics, advertising, and user experience improvement.

2. How We Use Your Information

• To create and manage your user account on RentKro.
• To facilitate property listings, tenant-owner communication, and rent management.
• To process your payments securely through trusted payment gateways.
• To provide support, respond to enquiries, and improve our services.
• To send notifications, updates, promotional messages, or alerts (you may opt out anytime).
• To comply with applicable laws, tax regulations, and fraud prevention policies.

3. Cookies & Advertising Technologies

We use cookies, pixels, and tracking technologies provided by Google and Meta (Facebook, Instagram) to deliver relevant advertisements and measure campaign effectiveness. These tools may collect anonymous data about your browsing behavior. You can manage or disable cookies in your browser settings.

4. Third-Party Services

We integrate with third-party platforms to enhance our services:

• Payment Gateways: Razorpay, Stripe, or similar platforms for processing secure online payments.
• Analytics: Google Analytics and Facebook Pixel for understanding usage trends and optimizing performance.
• Communication Tools: Email and SMS providers for sending verification, updates, or support messages.

5. Data Security

We implement strict technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. All payment transactions are encrypted using SSL/TLS standards. However, no system is completely secure, and users are encouraged to protect their login credentials.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your account or data by contacting us at support@rentkro.in.

7. Your Rights

• Access and review the personal information we hold about you.
• Request corrections or deletion of inaccurate data.
• Withdraw consent for marketing communications.
• Request a copy of your data (data portability) as per applicable laws.

8. Sharing of Information

We do not sell or rent your personal data. We may share information only with trusted partners and service providers who assist us in operations such as hosting, analytics, and payments all bound by confidentiality obligations.

9. Children’s Privacy

RentKro is intended for users aged 18 years and above. We do not knowingly collect personal data from minors. If you believe a minor has provided us their data, please contact us for immediate removal.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.

11. Contact Us

If you have any questions, complaints, or requests related to this Privacy Policy or your personal data, please contact us at:

Last updated: October 2025